가톨릭대학교 여의도성모병원

전체메뉴
전체메뉴 닫기
home Our Services
Information on Outpatient Services

Information on Outpatient Services

Outpatient Services

Contents Foreigners with National Health Insurance

Same procedures that are provided to Korean citizens.

 Other foreigners
Phone appointment 1661-7575 , option#1 (available in Korean) 02-3779-2212 (available in Korean and English)
  • Please make an appointment at least 1 day prior to your preferred medical treatment date for a smooth process.
  • If you do not make an appointment in advance, waiting time may be longer and you may not be able to receive timely medical treatment.
First visit place Visit windows No. 3 on the 2nd floor of the main building. Visit the International Healthcare Center on the 1st floor of the main building
(It is near 7-Eleven, convenience store)

On Saturday, visit windows No. 3 on the 2nd floor of the main building.
Necessary materials Alien Registration Card Passport or ID card (with photo)
If you bring medical records and images (CD, film) from other hospitals, please let us know when you submit your ID.
Reception of medical treatment (hospital registration)
  • Mon. ~ Fri.: 8:00 ~ 16:30
  • Saturday: 8:00 ~ 11:30
  • Closed on national holidays and May 1 (Worker's day),
    Opened only in the morning on May 9 (Hospital anniversary)

Please arrive 15 ~ 20 minutes prior to the closing of reception for hospital registration before your scheduled medical treatment.

  • Reception hours: 8:00 ~ 16:30 / Consultation hours: 8:30 ~ 17:00 (The consultation hours may vary depending on the circumstances of each department.)

    Medical Treatment Procedure

    New Patient Reception
    (frist visit for medical treatment)

    If you are new to the hospital, fill out an application form for medical treatment and submit it with your ID card to the No. 8 window on the 2nd floor,receive a receipt including consultation ticket and your hospital ID card and submit them to the reception of corresponding medical clinic.

    (※ Consultation ticket that is on the upper-right of the receipt)

    1. 1 Fill out an application form
    2. 2 Reception at the no. 8
      window for new patient and
      submit your application
      form, your ID card
    3. 3 Issuance of your hospital ID card and a receipt including consultation ticket
    4. 4 Reception at the corresponding medical clinic

    Reception of Recurrent Treatment

    In case of re-visiting for medical treatment, take a waiting number slip and wait until number is shown on the electric bulletin board and go to the designated reception/payment window and then submit waiting number slip and your hospital ID card. You will receive a receipt including consultation ticket and submit it to the reception of corresponding medical clinic.

    (※ Consultation ticket that is on the upper-right of the receipt)

    1. 1 Taking waiting number slip
    2. 2 Submit waiting number slip and your hospital ID card at the designated reception window
    3. 3 Issuance of a receipt including consultation ticket
    4. 4 Reception at the corresponding medical clinic

    Payment Method

    Payment at Window

    After receiving medical treatment, submit the consultation ticket or a previous receipt with a waiting number slip to the designated reception/payment window. You can pay medical expenses by credit card or Korean cash.

    Unmanned Payment Machine

    • After receiving medical treatment, you will receive a receipt by paying medical expenses using the unmanned payment machine in front of the reception/payment windows on the 1st, 2nd and 3rd floors.
    • When you use an unmanned payment machine, you can receive an out-of-hospital prescription drugs at the same time as the payment of medical expenses quickly and easily.
    • Location: In front of outpatient elevators on the first floor, in the Maternal and Neonatal Center, in front of the payment windows on the second floor of Dementia Cognitive Impairment Center (Maria Building), in front of payment windows on the third floor, in the of the Digestive Center on the 3rd floor, Rehabilitation Treatment Room on the 5th floor
    • Korean cash and credit card are available. (Only for Korean National Health Insurance holders)
    1. 1 After medical treatment
    2. 2 Unmanned payment machine
    3. 3 Pay medical expenses • Issuance of an out-of-hospital prescription drugs

    Medication

    Issuance of out-of-hospital prescription drugs

    1. 1 Receiving a receipt
    2. 2 Unmanned payment machine
    3. 3 Issuance a prescription for outside pharmacies
    4. 4 Outside pharmacy

    Receiving in-hospital medicines

    1. 1 Receiving a ceceipt
    2. 2 In-hospital pharmacy
      (1st floor)
    3. 3 Receive medicines with a medicine exchange ticket that is on the lower-right of the payment receipt once the ticket number is shown on the electric bulletin board

    Medical Treatment Request Form

    • The Catholic University of Korea Yeouido St. Mary's Hospital is a secondary medical institution.
    • Patients with national health insurance: You can get insurance benefits without a medical treatment request form.
    • Patients with a medical care: In case of preliminary medical treatment, you need to submit a medical treatment request form issued by a primary medical institution (hospital/clinic) and public health center.

    Information on Medical Treatment Cooperation Center (Referral Center)
    (No. 3 Desk, Main Building 2F)

    • Patients who have a medical treatment request form issued by a local hospital or a clinic should visit the Medical Treatment Cooperation Center (No. 3 Desk, Main Building 2F).
    • Conduct medical consultation for patients who are in need of selecting a medical treatment clinic.
    `

  • Reception hours: 8:00 ~ 16:30 / Consultation hours: 8:30 ~ 17:00 (Consultation hours may vary depending on the department circumstances.)

    Outpatient Medical Treatment Procedure

    Appointment – Consultation - Payment - Examination, Treatment, Medication - Returning home

    Detailed Procedure

    1. Step 1 Make an appointment

      • Phone, email, or in person

        Please make an appointment at least 1 day prior to the date of your preferred medical treatment for a smooth process.
        If you do not make an appointment in advance, your waiting time may be longer and you may not be able to receive medical treatment.

    2. Step 2 Visit International Healthcare Center

      Location: 1st floor of the main building (near 7 Eleven)

      Operation hours: Mon. ~Fri. 08:00~17:00
      Saturday: No operation (Visit the no. 3 window on the 2nd floor of the main building and receive medical service consultation.)

      Contact

      • Phone: 02-3779-2212 (overseas: 82-2-3779-2212)
      • Fax: 02-3779-2009 (overseas: 82-2-3779-2009)
      • Email: iysm@catholic.ac.kr
    3. Step 3 Reception for medical treatment

      First visit for new patient reception
      If you are new to the hospital, please fill out an application form at the reception desk of the International Healthcare Center. Receive a consultation ticket.

      1. Fill out an application form(your ID card)
      2. Hospital Registration and Reception for medical treatment
      3. Receive a consultation ticket

      Reception of recurrent treatment

      In case of re-visiting for medical treatment, submit your hospital ID card or your any ID card(with photo) or passport at the reception desk of the International Healthcare Center.

      1. Submit your hospital ID card or any ID card (with photo) or passport
      2. Receive a consultation ticket
    4. Step 4 Visit the corresponding medical clinic

      Submit a consultation ticket to the reception of of corresponding medical clinic
      You will receive <next schedule instructions> after medical treatment

    5. Step 5 Re-visit International Healthcare Center

      Submit the <next schedule instructions> received from the medical clinic to an international coordinator and receive guidance (payment, examination, treatment, medication, etc.)

    6. Step 6 Payment

      How to pay your medical expenses?

      • You can pay your medical expenses by credit card or Korean cash at the payment window.
      • Information regarding direct billing
      • Yeouido St. Mary's Hospital has agreements with the following partner organizations to provide convenient and cashless services to overseas insurance holders.
        Korea International SOS
        GAP (Global Assitance Partners)
        Prestige International : only in Japanese insurance
        Tricare Overseas Program (International SOS)
      • If you are a foreign insurance holder, please contact your insurance company in advance to inquire whether you can get a guarantee of payment from the places listed above that have a partner agreement with Yeouido St. Mary's Hospital.
      • A guarantee of payment letter must be arrived to the International Healthcare Center or Emergency Medical Center (if you in) prior to medical treatment; otherwise the patient pays medical expenses to the hospital and claims it by themselves to the insurance company. Before you visit the hospital, you will need to check the required documents for your insurance claim and we will assist you in case of your request them.
      • Yeouido St. Mary's Hospital guarantees payment only for items guaranteed by your insurance company. The patient should be aware of the items not covered by your insurance company and have to pay them directly.
        1. (Patient)Contact your insurance company. The places listed above are the major assistance company which can guarantee billing at this hospital. Please make sure if you or your insurance company are a member of above them.
        2. Your insurance company
          (Yes) Gurantee of payment-Designated assistance company progresses your medical expenses.
          (No) Pay your medical expenses by yourself

      Payment at a window

      • * Submit a consultation ticket or a previous receipt with a waiting number slip to the designated reception / payment window and receive a receipt after paying medical expenses.
      • * If necessary, ask your cashier for English receipt and English Medical Biling statement.
      • * Make sure that receive your hospital ID card with a receipt if this is the first time are paying for medical expenses at this hospital
    7. Step 7 Examination, treatment, medication

      After paying medical expenses, you will be examined and treated according to the schedule, and you will receive in-hospital medicines or an out-of hospital prescription drugs.

      Receiving in-hospital medicines

      1. Receive the payment receipt
      2. In-hospital pharmacy (1st floor)
      3. Recive medicines with a medicine exchange ticket that is on the lower-right of payment receipt once the ticket number is shown on the electric bulletin board

      Issuance of out-of-hospital prescription drugs

      1. Receive a receipt
      2. ‘out-of-hospital prescription drugs’ issurane machine is used with ‘unmanned payment machine’
      3. Isuance prescription for outside pharmacies
      4. Outside pharmacy